BRAIN C. COESTER'S BLOG
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Archive for December, 2017

Brian Coester and Barry Habib – Live Broadcast – JANUARY 4TH 2018 – 2:00 PM est

December 31st, 2017
Start your year off the right way! Please join us on January 4th, 2017 at 2:00 pm EST on Coest2Coest the weekly podcast presented by CoesterVMS CEO Brian Coester and Fritz Schaper.  This weeks guest is Barry Habib, Entrepreneur and CEO of MBS Highway. Please join us for an informative Podcast on what to expect from the Mortgage Industry in 2018. Topics for Discussion New and anticipated Mortgage and Real Estate trends for 2018 Changes in the industry Forecast of the industry for 2018 There will be a live Q&A session during the show; please subscribe to our Youtube channel to tune in and ask your question.  Please click here to subscribe to our youtube channel to stream the podcast. Please click here to follow Coest2Coest on Blog Talk Radio to listen to the podcast. About Barry Habib: Barry is an American Entrepreneur and Media resource for his expertise in the Mortgage and Housing Industry. He was recently named the top Real Estate forcaster by Zillow and Pulsenomics, and was the recipient of the Crystal Ball Award for the most accurate Real Estate forcasts out of the top 150 economists in the US.  About Brian Coester: Brian Coester is the founder and CEO of CoesterVMS, a nationwide appraisal management company that designs, implements and oversees a full range of services and technology solutions for the mortgage banking industry. CoesterVMS currently serves 10 of the top 20 mortgage lenders in America. CoesterVMS has been named twice to Housingwire's top 100 Tech Companies and three times to Inc 500/5000 fastest growing companies in America. About CoesterVMS: CoesterVMS combines proprietary and compliant technology with the best customer service to offer the most streamlined process to our appraisal partners and lenders. This approach helps us reach our ultimate goal of delivering the most accurate appraisal reports within the time frames of the mortgage transactions. CoesterVMS provides clients the tools to navigate the valuation process in an evolving lending environment. Through innovative technology and customized service strategies, our mission is to serve as the engine that runs the real estate valuation industry.  We are your partner for success.   You can listen live by following http://www.blogtalkradio.com/coest2coest and/or subscribing to https://www.youtube.com/c/BrianCoester

Start your year off the right way! Please join us on January 4th, 2017 at 2:00 pm EST on Coest2Coest the weekly podcast presented by CoesterVMS CEO Brian Coester and Fritz Schaper. This weeks guest is Barry Habib, Entrepreneur and CEO of MBS Highway.

Start your year off the right way! Please join us on January 4th, 2017 at 2:00 pm EST on Coest2Coest the weekly podcast presented by CoesterVMS CEO Brian Coester and Fritz Schaper.  This weeks guest is Barry Habib, Entrepreneur and CEO of MBS Highway. Please join us for an informative Podcast on what to expect from the Mortgage Industry in 2018.

Topics for Discussion

  • New and anticipated Mortgage and Real Estate trends for 2018
  • Changes in the industry
  • Forecast of the production for 2018

There will be a live Q&A session during the show; please subscribe to our Youtube channel to tune in and ask your question.

Please click here to subscribe to our youtube channel to stream the podcast.
Please click here to follow Coest2Coest on Blog Talk Radio to listen to the podcast.

About Barry Habib:

Barry is an American Entrepreneur and Media resource for his expertise in the Mortgage and Housing Industry. He was recently named the top Real Estate forecaster by Zillow and Pulsenomics, and was the recipient of the Crystal Ball Award for the most accurate Real Estate forecasts out of the top 150 economists in the US.

About Brian Coester:

Brian Coester is the founder and CEO of CoesterVMS, a nationwide appraisal management company that designs, implements and oversees a full range of services and technology solutions for the mortgage banking industry. CoesterVMS currently serves 10 of the top 20 mortgage lenders in America. CoesterVMS has been named twice to Housingwire’s top 100 Tech Companies and three times to Inc 500/5000 fastest growing companies in America.

About CoesterVMS:

CoesterVMS combines proprietary and compliant technology with the best customer service to offer the most streamlined process to our appraisal partners and lenders. This approach helps us reach our ultimate goal of delivering the most accurate appraisal reports within the time frames of the mortgage transactions. CoesterVMS provides clients the tools to navigate the valuation process in an evolving lending environment. Through innovative technology and customized service strategies, our mission is to serve as the engine that runs the real estate valuation industry.  We are your partner for success.

You can listen live by following http://www.blogtalkradio.com/coest2coest and/or subscribing to https://www.youtube.com/c/BrianCoester

Coest2Coest Podcast #3 – Guest Barry Habib

December 27th, 2017

Coest2Coest

 

Coest2Coest Podcast with Brian Coester and Fritz Schaper. Join us on January 4th, 2018 at 2:00 PM for special guest Barry Habib, founder, and CEO of MBS highway and mega-entrepreneur.

 

 

Subscribe: www.youtube.com/briancoester

Nationwide Fee Schedule, Appraisal Scheduling, 2-0-0 Guarantee, and SLA Updates

December 5th, 2017

Hello CoesterMers! – 

Every day we work to continually improve the experience you have here at CoesterVMS. Our goal is to create a “CoesterMer” experience that is unmatched for your company, your borrowers, and your realtors. We are excited to share with you some recent changes that will significantly enhance our offering to your company and create an enhanced customer experience. We have rolled out a wide spectrum of changes which include price reductions, enhancements to our appraisal scheduling process, full roll out of our 2-0-0 program, and turn time reductions.

Here at CoesterVMS we understand the process of securing a mortgage and property is stressful enough, and the appraisal should not add to the stress or frustration. This is particularly true in today’s hyper-competitive and increasingly automated lending environment. The homeowner, buyer, or realtor typically just want to get in their home or get the loan done as soon as possible, and the appraisal is one of many things that need to get done during this process. Here at CoesterVMS we believe that the AMC should enhance the overall experience, not cause delays or additional problems.

To solve this problem CoesterVMS has developed the CoesterMER Service 2-0-0 (Two-Zero-Zero) Guarantee. Essentially 2-0-0 is a guarantee program that covers the main problems that usually cause the appraisal process to be long-winded and frustrating. Let me share with you the three main aspects of the excellent CoesterMer service 2-0-0 Guarantee Program.

2 Hour Appraisal Scheduling:
So, like we’ve already touched on; the most common issue when organizing an appraisal and getting approved for a mortgage is the sheer amount of time it takes. Therefore, with the CoesterVMS 2-0-0 program we guarantee that the point of contact will be contacted within the first 2 hours of the appraisal being entered.

This kick-starts your appraisal service and will get it started on the right foot. By getting the inspection done quickly, you’ll already be much, much closer to getting your deal done. Since rolling out this program we’ve saved an average of two days in scheduling and three days in overall turn time because of scheduling proactively with the borrower or realtor. 

CoesterVMS has excellent coverage in the majority of MSA’s, and we can work in harmony with all appraisers and borrowers to schedule a convenient time for all parties. Plus, an effective questionnaire is provided to the borrower so key details can be obtained, such as acreage, well & septic, and complexity.

0 Fee Increases:
Fee increases cause delays and frustration. With the 2-0-0 program, we’ve eliminated the guesswork and engineered the fee increases out of the process. Simply use our online fee calculator that and you will never experience a fee increase again. The online calculator is easy to use, allows us to offer the best prices to your borrowers on every transaction, and we honor 100% of the quotes in full. We do this by pricing the appraisal directly to the complexity of the specific property rather than over-generalizing with an entire state fee. Because of this more accurate method, we are able to offer more competitive pricing.

0 Hassles:
It is rare that appraisal files have issues that can’t be resolved quickly. However, they escalate from time to time. Escalations can be for a variety of reasons such as difficulty in assignment, repair needed, or a problem in getting the file turned in on time. CoesterVMS recognizes this and the need for customer service at these critical moments. A part of our guarantee is that you will have a quick an immediate resolution to any problem that occurs during the lending process. We have specialized staff that has been qualified to the highest level to ensure all escalations are handled quickly and diligently. Now, if CoesterVMS fails to meet their SLA or provide real-time communication regarding any delays, they will immediately offer a full and complete refund to the borrower.

Fee Schedule Update: 
We have also recently updated our fee schedule and it includes discount pricing, in various states. Please click here to review our most recent pricing adjustment. We want to offer our clients the best fees possible, while also ensuring we’re in compliance with state regulations and pay our appraisers a fair fee. With our updated fee schedule and fee calculator our customers never have to experience a costly fee increase that comes directly out of their pockets or overpay for an appraisal that should cost less.

Solutions Desk: 
Sometimes it can be tricky to know who to contact at a company to help resolve an outstanding issue or to get an answer to your question. Therefore, a few months ago we launched our Solutions Department. If you have any questions about a file, need help in any way, or would like more information about CoesterVMS. Please e-mail soutions@Coestervms.com and we will get back to you right away.

Technology Changes: 
Over the next few weeks we will be rolling out a chat function for our scheduling desk. This chat function will enable real-time scheduling with the appraiser, CVMS, and your borrower or relator. We think this will be the way it’s done and are excited about it.

Comprehensive Scorecards:
Transparency is a big part of what we do and we are putting together enhanced scorecards that will enable us to show you exactly what we are doing, how we are doing it, and how we are delivering on our CoesterMer Service promise. Look out for calls from me or my team to go over these with you.

As we go into 2018 we are ready to support our customers with the best possible product offering, price, and service as possible.

Look forward to having a great year with you!

Brian C. Coester
Founder and Chief Executive Officer

7529 Standish Place, Suite 200

Rockville, MD 20855

Email: ‎bcoester@coesterappraisals.com

Website: coestervms.com