BRAIN C. COESTER'S BLOG
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Posts Tagged ‘ appraisals ’

CoesteVMS and Wave City Cares completes 3rd Annual School Makeover

September 18th, 2018

CoesterVMS - Brian Coester- Wave CityOn Saturday, August 25th  2018 CoesterVMS and Wave City Care partnered for its 3rd annual school makeover for four local schools, just in time for the new school year!

Thoroughgood Elementary, Creeds Elementary, Lindenwood Elementary, and Truitt Intermediate Chesapeake were among the four schools to received aid and assistance to ensure the buildings were ready for the 2018 school year.  The makeover included landscaping, construction, painting, installing chalkboards, power washing, cleaning, and assistance in setting up the classrooms.

“The makeover was complete just in time for the new school year. Over five hundred people came out to make a huge impact on the lives of our youth and the community. It was a really fun day where the community comes together to get their hands dirty and beautify four of our local schools,” said Lydia Wigglesworth-Ballard of Wave City Care.

IMG_0493This year’s makeover marked the 13th year of the event for Wave City Care. Wave City Care is a non-profit that serves the community through educational services, mentorship opportunities, and local community volunteer work. For a breakdown of this year’s School Makeover event, the details have been provided below.

 Thoroughgood Elementary – Virginia Beach

  • Landscaping; filled 90 pots with potting soil and plants
  • Construction
  • Painted 45 classroom doors & accent walls in 40 portables
  • Installed chalkboards in 25 portables
  • Assist teachers with classroom setup

Creeds Elementary – Virginia Beach

  • Cleaned tile walls and door knobs
  • Landscape, mulching grounds
  • Power washing

Lindenwood Elementary – Norfolk

  • Landscaped; cleaned flower beds and mulched front of a building
  • Lay timbers and rubber mulch for playground
  • Painted cabinets, marquee, and blackboard poles
  • Designed and painted a mural
  • Construction; assembled picnic tables

Truitt Intermediate Chesapeake

  • Landscaped gardens in front of the building
  • Painted mural & walls in teachers’ lounge
  • Construction; built of storage sheds
  • Power Wash
  • Decorated bulletin boards & teachers’ lounge

CoesterVMS – Appraisal Management: http://www.coestervms.com

Brian Coester Website: http://www.briancoester.com
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The post CoesterVMS & Wave City Care School Makeovers 2018 appeared first on Nationwide Appraisal Management Company | CoesterVMS-Blog.

Coest2Coest Podcast #3 – Guest Barry Habib

December 27th, 2017

Coest2Coest

 

Coest2Coest Podcast with Brian Coester and Fritz Schaper. Join us on January 4th, 2018 at 2:00 PM for special guest Barry Habib, founder, and CEO of MBS highway and mega-entrepreneur.

 

 

Subscribe: www.youtube.com/briancoester

Nationwide Fee Schedule, Appraisal Scheduling, 2-0-0 Guarantee, and SLA Updates

December 5th, 2017

Hello CoesterMers! – 

Every day we work to continually improve the experience you have here at CoesterVMS. Our goal is to create a “CoesterMer” experience that is unmatched for your company, your borrowers, and your realtors. We are excited to share with you some recent changes that will significantly enhance our offering to your company and create an enhanced customer experience. We have rolled out a wide spectrum of changes which include price reductions, enhancements to our appraisal scheduling process, full roll out of our 2-0-0 program, and turn time reductions.

Here at CoesterVMS we understand the process of securing a mortgage and property is stressful enough, and the appraisal should not add to the stress or frustration. This is particularly true in today’s hyper-competitive and increasingly automated lending environment. The homeowner, buyer, or realtor typically just want to get in their home or get the loan done as soon as possible, and the appraisal is one of many things that need to get done during this process. Here at CoesterVMS we believe that the AMC should enhance the overall experience, not cause delays or additional problems.

To solve this problem CoesterVMS has developed the CoesterMER Service 2-0-0 (Two-Zero-Zero) Guarantee. Essentially 2-0-0 is a guarantee program that covers the main problems that usually cause the appraisal process to be long-winded and frustrating. Let me share with you the three main aspects of the excellent CoesterMer service 2-0-0 Guarantee Program.

2 Hour Appraisal Scheduling:
So, like we’ve already touched on; the most common issue when organizing an appraisal and getting approved for a mortgage is the sheer amount of time it takes. Therefore, with the CoesterVMS 2-0-0 program we guarantee that the point of contact will be contacted within the first 2 hours of the appraisal being entered.

This kick-starts your appraisal service and will get it started on the right foot. By getting the inspection done quickly, you’ll already be much, much closer to getting your deal done. Since rolling out this program we’ve saved an average of two days in scheduling and three days in overall turn time because of scheduling proactively with the borrower or realtor. 

CoesterVMS has excellent coverage in the majority of MSA’s, and we can work in harmony with all appraisers and borrowers to schedule a convenient time for all parties. Plus, an effective questionnaire is provided to the borrower so key details can be obtained, such as acreage, well & septic, and complexity.

0 Fee Increases:
Fee increases cause delays and frustration. With the 2-0-0 program, we’ve eliminated the guesswork and engineered the fee increases out of the process. Simply use our online fee calculator that and you will never experience a fee increase again. The online calculator is easy to use, allows us to offer the best prices to your borrowers on every transaction, and we honor 100% of the quotes in full. We do this by pricing the appraisal directly to the complexity of the specific property rather than over-generalizing with an entire state fee. Because of this more accurate method, we are able to offer more competitive pricing.

0 Hassles:
It is rare that appraisal files have issues that can’t be resolved quickly. However, they escalate from time to time. Escalations can be for a variety of reasons such as difficulty in assignment, repair needed, or a problem in getting the file turned in on time. CoesterVMS recognizes this and the need for customer service at these critical moments. A part of our guarantee is that you will have a quick an immediate resolution to any problem that occurs during the lending process. We have specialized staff that has been qualified to the highest level to ensure all escalations are handled quickly and diligently. Now, if CoesterVMS fails to meet their SLA or provide real-time communication regarding any delays, they will immediately offer a full and complete refund to the borrower.

Fee Schedule Update: 
We have also recently updated our fee schedule and it includes discount pricing, in various states. Please click here to review our most recent pricing adjustment. We want to offer our clients the best fees possible, while also ensuring we’re in compliance with state regulations and pay our appraisers a fair fee. With our updated fee schedule and fee calculator our customers never have to experience a costly fee increase that comes directly out of their pockets or overpay for an appraisal that should cost less.

Solutions Desk: 
Sometimes it can be tricky to know who to contact at a company to help resolve an outstanding issue or to get an answer to your question. Therefore, a few months ago we launched our Solutions Department. If you have any questions about a file, need help in any way, or would like more information about CoesterVMS. Please e-mail soutions@Coestervms.com and we will get back to you right away.

Technology Changes: 
Over the next few weeks we will be rolling out a chat function for our scheduling desk. This chat function will enable real-time scheduling with the appraiser, CVMS, and your borrower or relator. We think this will be the way it’s done and are excited about it.

Comprehensive Scorecards:
Transparency is a big part of what we do and we are putting together enhanced scorecards that will enable us to show you exactly what we are doing, how we are doing it, and how we are delivering on our CoesterMer Service promise. Look out for calls from me or my team to go over these with you.

As we go into 2018 we are ready to support our customers with the best possible product offering, price, and service as possible.

Look forward to having a great year with you!

Brian C. Coester
Founder and Chief Executive Officer

7529 Standish Place, Suite 200

Rockville, MD 20855

Email: ‎bcoester@coesterappraisals.com

Website: coestervms.com